FirstRing B.V. Privacy Statement
FirstRing B.V. places great importance on the privacy of its users and processes personal data with the utmost care. This privacy statement explains what data we collect, why we process it, and how we protect it.
1. Personal Data Processed by
When you use FirstRing, we process the following personal data:
- Basic Information: Name, email address, phone number, job title, and organization.
- Technical data: IP address, device information, browser information, and usage statistics.
- Payment Information: Billing information and payment history.
We do not process special categories of personal data, such as health information, political opinions, or criminal records. Location data is processed solely in the form of IP addresses for technical analysis.
Data is collected through website forms, user accounts, and cookies for analytical purposes.
2. Purposes and Legal Bases for Processing
We process personal data exclusively on the following legal bases:
- Performance of a contract: To manage user accounts, provide FirstRing services, and process billing.
- Legitimate interest: For the analysis and improvement of our services, communication with customers, and security.
- Consent: For marketing campaigns, newsletters, and analytical cookies (if required).
3. Sharing Data with Third Parties
Personal data is shared exclusively with external parties, such as Microsoft, that are necessary for the operation of FirstRing, including:
- Hosting providers and IT service providers for infrastructure management.
- Payment provider for billing purposes.
Our services are hosted within the EU and comply with the GDPR guidelines. No personal data is transferred outside the EU/EEA. When external AI services such as OpenAI or Anthropic are used, no personal data is shared.
4. Security and Retention Periods
We take appropriate security measures to protect personal data:
- Data is stored and transmitted in encrypted form.
- Access to data is restricted to authorized employees.
- Activities are monitored to prevent abuse.
Retention periods:
- User accounts: Up to 1 year after the termination of service.
- Billing information: At least 7 years, in accordance with tax laws.
- Contact requests: Up to 6 months.
- Anonymous statistics: Unlimited for analysis.
Once the retention period has expired, the data will be automatically deleted.
5. Rights of Data Subjects
FirstRing users have the following rights under the GDPR:
- Right of Access: Requesting access to one's own data.
- Correction: Correcting incorrect information.
- Deletion: Deletion of data, unless there is a legal obligation to retain it.
- Restriction: Restriction of data processing.
- Portability: Transferring data to another service provider.
- Objection: Objecting to the processing of personal data.
Requests can be submitted via info@compaijen.com.
6. Cookies and Tracking
FirstRing B.V. uses cookies and tracking technologies for various purposes:
- Functional cookies:
Essential for the website to function properly.
No marketing cookies are used. Users can set their cookie preferences on their first visit.
7. Changes and Contact Information
We reserve the right to modify this privacy statement. Changes will be communicated via:
- An update on our website.
- An email notification for important changes.
This privacy statement is effective as of March 11, 2025.
If you have any questions or requests, please contact us at info@compaijen.com.