FirstRing Crisis Communication Operating System for organizations with a public responsibility

Comprehensive crisis communication
in minutes

The confidence to handle any crisis. With your whole team. Or on your own, at 3 a.m.

FirstRing on laptops and phones: a crisis response plan for a cyberattack on a hospital, featuring the Interview Training module


Backed by Achmea Impact Ventures

Investor and strategic partner in shaping the future of crisis communication.

Secure and European-designed

Your data is always secure.

20+ public organizations

rely on FirstRing for more control in a crisis.

15+ years of experience

Created by experts

The world has changed, but most crisis plans have not

Many organizations are still preparing for a crisis as if it were 2010.
But today, crises are faster, more visible, and more complex than ever.

  Crises escalate
Cyberattacks, extreme weather, geopolitical instability, pandemics. They are becoming more frequent, more severe, and affecting more people at the same time.

  The consequences are significant
Late or incorrect communication exacerbates the crisis, costs money, and (in the worst-case scenario) costs lives, and your organization loses trust.

Disinformation is the second-biggest risk worldwide
The World Economic Forum calls fake news one of the world’s greatest risks (WEF, 2026). It spreads six times faster than the truth (MIT/Science).

  From the golden hour to the minute
Ever since the advent of social media, we’ve been talking about “the golden hour”—the 15 to 60 minutes you have to respond to a crisis and stay in control.
But with the advent of AI, more and more experts are now referring to a “golden minute.”

  Lots of pressure, few people
An initial response and strategy can easily take six people and an hour—and often depends on whether one or two experienced colleagues happen to be available or not.

A woman sitting at a laptop enters the organization, date, and start time of a crisis into FirstRing

These organizations are already using FirstRing:

Why FirstRing Works

Not just another AI tool. A proven and well-founded method.

Most AI solutions start with the technology. FirstRing starts with the methodology. Everything FirstRing generates is based on the Crisis Communication 3.0 methodology: an approach that has become the standard in the Dutch healthcare, government, and public sectors, and which is grounded in scientific insights from crisis and security management and neurobiology.

That dual foundation—how people process information under pressure, and how organizations respond in a crisis—makes all the difference. Three principles form the core:

People first. Not your reputation, but helping those who are most affected. Their emotions and needs guide every decision.

Open, honest, transparent. Tell us what you know, what you don’t know yet, and what you’re doing about it. 

Analysis, advice, approach. First, understand the situation; then, develop your strategy; then, craft your copy.

That’s why everything FirstRing generates is not only fast, but also well-thought-out and immediately usable.

Certainty when it matters most

FirstRing strategy, copy, and advice in minutes. But the real value runs deeper: peace of mind for your team, and the confidence that you can handle any crisis.

Calm under pressure

No stress, no chaos. Your team knows exactly what to do and say, even if the situation changes at any moment.

A hand moves a chess piece, next to the FirstRing menu featuring sentiment analysis, communication strategy, and concept texts

Not dependent on one person

A professional response from every team member. Not just when your most experienced colleague happens to be on duty.

A woman uses her tablet to share the FirstRing approach with a colleague

10x faster, smaller team

A full initial response in minutes, with just two people, whereas this would normally take six people more than an hour.

Two coworkers sitting at a laptop while FirstRing writes communication texts

One clear message

The same message internally and externally. No conflicting messages—keep your team on the same page.

Situation update generated by FirstRing for the website and social media regarding a cyberattack on a hospital

Built by crisis experts

A truly ethical approach, not just generic AI. Fifteen years of crisis management experience in the software industry.

Crisis expert on the phone, with the FirstRing Expert 2026 certification

Tailored to your practice

Your tone of voice, your crisis plans, your organizational context.

Two colleagues in discussion, next to the FirstRing app on a smartphone


Find out how FirstRing fits your team

FirstRing BV
Norrsken House Amsterdam
VOC-kade 10
1018 LG Amsterdam

contact@firstring.io
+31 20 244 7913

Chamber of Commerce: 42040291
VAT No.: NL869432618B01


Backed by Achmea Impact Ventures

Investor and strategic partner in shaping the future of crisis communication.

About FirstRing®

FirstRing is the Crisis Communication Operating System (OS) for organizations with a public responsibility. Our AI software provides crisis communication teams with a complete crisis communication package within minutes: public sentiment assessment, strategy, statements, Q&As, and ready-to-use texts. Built on Crisis Communication 3.0, the methodology that has become the standard in the Dutch healthcare, government, and public sectors. FirstRing is used by hospitals, municipalities, water utilities, and other organizations with public responsibility.

FirstRing® is a registered trademark of FirstRing BV

© 2026 FirstRing – Crisis Communication OS.